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Welcome to the www.collectivesupport.com.au (hereafter referred to as Collective Support) website (site). You must read and agree to these terms and conditions (hereafter referred to as the terms of use) before you are entitled to become a registered user or member of this site. Please read the terms of use carefully. By visiting Collective Support and continuing to view its content you are agreeing to be bound by the terms of use.
The terms of use are subject to change at any time, and sufficient notice to the user of the changes are effective upon them being published on the website .It would be prudent for you to visit this page from time to time to acquaint yourself with any changes in the terms of use that may have occurred since you joined the site or last visited this page.
Limitation of Liability
Except as required by law, Collective Support gives no express or implied warranties in relation to this website. In particular, whilst Collective Support has taken care in compiling the website, it does not warrant or represent that the material contained in the website is free from errors or omissions, that the website itself is free from any computer viruses or other defects or that the Users' access to the website will be continuous or uninterrupted. Collective Support does not warrant that third party links and the material contained in the links are not free from errors or omissions, viruses or other defects.
Users access the website and rely on the material contained in the website at their own risk. Where conditions and warranties implied by law cannot be excluded, Collective Support limits its liability, where it is entitled to do so, to the re-supply of the relevant goods or services, or paying the User the cost of that re-supply. Otherwise, Collective Support and its officers, employees, agents and representatives will not be liable for any loss or damage (including consequential loss or damage) to any person, however caused (whether by negligence, as a result of the advice. Comments or material provided by health care professionals accessed through the website or otherwise) which may arise directly or indirectly in respect of any error, omission or misrepresentation in any material in this website and or by material contained in linked websites.
Law
This site is subject to the laws of Western Australia. Neither Collective Support nor its parent company, its directors, employees or agents (hereafter collectively referred to as Collective Support) warrant that any content on its website meets the relevant standards of any other jurisdiction.
It is your responsibility to ensure that it is lawful in your jurisdiction to view Collective Support and at its content. You agree that the courts of Western Australia have sole jurisdiction to determine any legal proceedings involving Collective Support. If any provision of this agreement is held invalid the remainder of this agreement shall continue in full force and effect.
Offensive and Prohibited Content or Behaviour
Casual users, registered users or members of Collective Support agree to:
o Refrain from posting any of their direct contact details including e-mail addresses, telephone numbers, message services or other forms of contact details in their profiles or in any posts they make on the site.
o Refrain from racist, bigoted, threatening, abusive or other antisocial behaviour or posting such content on the site or in chat rooms or any instant messaging feature.
o Refrain from harassing other users, registered users and/or members of the site with spam, junk mail or chain letters.
o Refrain from publishing copyrighted material without permission to do so from the owner of the material.
o Refrain from creating "bogus" profiles that do not accurately describe you, your gender, or any combination thereof.
o Refrain from promoting other internet sites or businesses on the Collective Support site, or through any e-mails sent via the Collective Support site.
o Refrain from spreading viruses or using any robot/spider or other automatic device or manual process to monitor or copy the Collective Support site pages or the content contained therein without Collective Support’s prior written permission.
o Users are to refrain from advertising or soliciting other users to buy or sell any product or services through the site that are not available on the website.
o Refrain from behaving in a manner, which a reasonable user, registered user and/or member of Collective Support, would consider to be offensive, and not in the spirit of the site.
o Users are not permitted to, or allow another person to use the website for illegal purposes. Illegal purposes may include for example, uploading content which is misleading or deceptive, defamatory, obscene, indecent, offensive or fraudulent or which may affect the operation of the website and the services it provides.
Collective Support retains the right to cancel without compensation the registration or membership of any registered user and/or member who, in Collective Support’s sole discretion, acts in breach of any of the matters listed above. In addition, in the context of any illegal activity, Collective Support will cooperate with any investigation carried out by a competent State or Federal prosecuting authority. Collective Support has the right (but not the obligation) to review, edit or remove any comment posted on the website without notice.
In particular Collective Support will assist any State or Federal prosecuting authority in cases where identity theft is alleged and will provide, upon receipt of the appropriate warrant or other judicial order, the IP address, date and time as to when a "bogus" profile or picture/s were uploaded.
Fees/Auto-renew/Termination/Refunds
Collective Support’s # subscription rates were provided to you upon registration and may change from time to time. Your current subscription will not be affected by any fee rises until your next renewal. Otherwise any of the changes are effective upon posting. Please note that Collective Support reserves the right to terminate your access or membership to the site at its absolute discretion. If Collective Support terminates your membership of Collective Support because you have breached these terms of use, you will not be entitled to any refund of any unused subscription fees. If you request an early termination of your membership and/or registration, you will not be entitled to any refund of any unused subscription fees.
Any or all features published as being available for any particular membership subscription level should be regarded as individual features and one individual feature does not constitute the entire subscription membership level. Should any individual feature of any particular membership subscription level become unavailable to you because of either technical difficulties or that your ability to access an individual feature be revoked from you, by Collective Support, at its sole discretion, because you have breached any of these terms of use, you will not be entitled to any unused subscription fees. In the event this agreement is terminated, certain provisions will remain in effect.
Online counselling
Counsellors available through the website do not in any way represent Collective Support and their views, opinions and advice should not be deemed as that of Collective Support. Collective Support will not accept any liability for any dispute a User may have with a counsellor, due to the nature of the counselling service, results are not guaranteed in any way.
Bookstore
Purchasing a Book
You can place an order by placing items in your shopping cart, then taking the shopping cart to the checkout. You will have an opportunity to review and modify your order and your shipping details at this time, before confirming it and making payment.
Customers can pay by MasterCard or Visa. Your credit card is debited when you place the order. Accordingly, we have no need to and do not store your credit card details.
If we are unable to supply ordered items or there is any other reason for a credit or refund, we will contact you to make arrangements.
You have a one business day ‘cooling off period’ to cancel or reduce your order. After this period it will be treated as a firm sale, as we will then be most unlikely to be able to cancel any orders with our suppliers that we have placed on your behalf.
You must contact us by Email or by phone on 0897 954604 within one business day of placing your order of you wish to cancel or reduce it.
Change of Mind
We will accept returns of items only if they are returned within 14 days in resalable condition (no damage to the item, its packaging or its seals) with a copy of your invoice and you pay for the return shipping. You must package the item so that it cannot be damaged on its return. We will provide a credit note or a refund as you prefer. Refunds will incur a $15.00 fee to cover processing and bank charges.
General
The information contained in this site may contain typographical or other inaccuracies or errors. All liability of Norbic Industries Pty Ltd howsoever arising for inaccuracies or errors is expressly excluded to the maximum extent permitted by law.
The items displayed on the website use data supplied by third party suppliers. We take steps to remove content that may be considered unsuitable or offensive but it is not possible to ensure that all such content is removed or that all opinions as to what is unsuitable or offensive are taken into account. We take no responsibility whatsoever for any consequences of the display of unsuitable or offensive content. However, please contact us if you would like to bring such content to our attention.
Customers may post comments on this site. We review all comments to ensure that are suitable and inoffensive before publishing them but it is not possible to ensure that all opinions as to what is unsuitable or offensive are taken into account. We take no responsibility whatsoever for any consequences of the display of unsuitable or offensive content. However, please contact us if you would like to bring such content to our attention.
Norbic Industries PTY LTD is the copyright owner of the content of this website or is permitted by the copyright owner to use the content on the website. Brand names cover images, characters, book titles and other product information used in this site may be the trademark or intellectual property of a registered holder. No permission is given in respect of use of any of the above, and such use may constitute an infringement of the holders' rights.
Membership terms
Anyone can view the website of Collective Support. You must be 18 years of age and over to become a paid subscriber of Collective Support. The User warrants that the information they provide for subscription is true and accurate and that they will maintain the accuracy of the information. It is the User’s responsibility to keep their password safe. Never give out your account details or password details to anyone. It is a requirement for each User to have a password for your own privacy and to access your account. Collective Support has the right to accept or decline membership in its absolute discretion.
Users and Members Disputes
Because Collective Support is not involved in user or member interactions, in the event that you have a dispute with one or more users or members or those who have posted, viewed, or used information on the Collective Support site, you agree to release Collective Support from all claims, demands and damages of any kind and nature arising out of or in any way connected with your dispute with other users or members. Collective Support reserves the right, but has no obligation, to monitor any dispute between you and other users or members. Collective Support’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent of similar breaches. The use of the Collective Support website by a person ("User") is subject to the following Terms of Use.
Purpose and limitations of the Collective Support website
Collective Support’s purpose is to bring people together and allow them to express their own experiences and thoughts. You must seek the advice of your own, appropriately qualified, health care professional, whether through this site or with your own GP, before making decisions about your own circumstances. You must not disregard professional medical advice or delay seeking it because of information that you have read on the Collective Support website.
Collective Support retains the right to withdraw the website without notice. In such circumstances members will receive a refund of any memberships fees paid to the amount left from the date of withdrawing the website.
Links to third party websites
The Collective Support website contains links to other websites that are not operated or controlled by Collective Support. Those links are provided for convenience only and users access those websites at their own risk. Collective Support takes no responsibility for the links to be current. Provision of a link should not be construed as an endorsement or approval of the third party website by Collective Support.
Collective Support is not responsible for the content of third party websites, which are not covered by these Terms of Use. Third party websites should have their own Terms of Use, which we encourage Users to read.
Availability
This website is designed for use within Australia only. Users must ensure that their access to, and use of, this website, is not illegal or prohibited by laws which apply to them or in their location.
Copyright and Trademarks of Collective Support
Information on this website is generally available for downloading by Users for their non-commercial use. Collective Support hereby gives no express or implied license to use of its name, logo or trademarks. Collective Support retains its exclusive right to use its trademarks in relation to services in respect of which the trademark is registered and the right to obtain relief under the Trademarks Act 1995 if its trademarks are infringed.
All intellectual property in the Website belongs to Collective Support and Users are only granted a limited licence to use the Website in accordance with the Terms of Use. Users warrant that they own all intellectual property rights in any content they upload to the Website or have permission from the owner of the intellectual property to upload the content. Users who breach a third party’s rights by uploading content, indemnifies Collective support for the breach. Collective Support accepts no liability for any third party use of content uploaded to the Website by Users.
Users grant Collective Support a perpetual, non-exclusive, worldwide, irrevocable, royalty-free licence for Collective Support to use, reproduce, republish, modify or exploit (including the right to sub-licence) their content. Users should also warrant that no third party rights will be infringed by Collective Support’s use of their content and that they will indemnify Collective Support for any damage. Collective Support has a policy governing use of its name, logo and its trademarks. Please contact Collective Support should you wish to copy or reproduce for commercial purposes any part of this website.
Images used are copyright Collective Support.